Support & Maintenance · Operations

Always-On Support for Enterprise Systems.

24/7 open-source support and maintenance with guaranteed SLAs, proactive monitoring, and expert response times under 30 minutes.

See what we cover
Trusted in regulated, high-stakes environments
Government
Defense
Healthcare
Financial Services
Critical response
Guaranteed SLA
<30
min
Coverage
Monitoring & response
24/7
always-on
Response under 30 min

Critical issues answered fast, around the clock.

Proactive monitoring

Issues caught before they reach your users.

Security & patching

Vulnerabilities closed as they emerge.

Backup & recovery

Data and systems protected and restorable.

The business challenge

Enterprise systems don't stop. Neither do the threats.

Internal teams lack the bandwidth for round-the-clock coverage — so the result is downtime, risk, and reactive firefighting instead of strategic work.

No bandwidth for 24/7 coverage.
Threats and patches never pause.
Downtime carries real business risk.
Teams firefight instead of building.
What we deliver

Support that keeps systems running.

24/7 Monitoring & Response

Continuous monitoring with critical-issue response in under 30 minutes — real engineers, every time zone.

Security & Patch Management

Ongoing patching, hardening and vulnerability protection that keeps systems safe and current.

Backup & Disaster Recovery

Continuous backups and tested recovery — from a deleted file to a full server loss.

SSL, WAF & CDN

Operational ownership of certificates, web application firewall and content delivery.

Cloud & On-Premise Support

Application support and maintenance across every environment you run.

QA Automation

Post-update validation runs automatically on live clones of your production environment.

Why Linnovate

Enterprise process expertise, on call.

Decades of open-source operations behind every SLA — the experience to keep critical systems running, and the discipline to prove it.

Decades of open-source infrastructure experience
Trusted by government agencies, enterprises, and academic institutions
Flexible SLA tiers — 9×5 or 24×7 coverage
Enterprise-grade quality at fair pricing
Certified: IBM, SUSE, Rancher, AWS, Azure, Google Cloud, Cloudflare
Engagement model

From first call to always-on coverage.

A clear path from understanding your environment to operating it around the clock.

Step 01
Discovery

We map your stack, risks and current coverage gaps.

Step 02
SLA Design

We define response tiers and coverage that fit your environment.

Step 03
Onboarding

We connect monitoring, backups and access — operating as part of your team.

Step 04
Active Coverage

Round-the-clock monitoring, response and maintenance, continuously.

Get started

An always-on DevOps team, without the overhead.

Tell us what you run and where operations fall short. We'll match a team and an SLA that fit your environment — and keep production stable as you scale.